Customer Service Supervisor

1 week ago


Ilkeston, Derbyshire, United Kingdom Tesco Partners Full time

We are seeking a Customer Service Supervisor to join our team at Tesco Partners. In this role, you will be responsible for leading a team of colleagues to deliver exceptional customer service in one of our cafes.

The ideal candidate will have a background in hospitality and experience in a supervisory role. They will be able to lead by example and motivate a team of colleagues to deliver high-quality customer service.

Responsibilities will include:

  • Leading a team of colleagues to ensure excellent customer service
  • Developing and implementing strategies to improve customer satisfaction
  • Ensuring that all aspects of the cafe's operation are safe, legal, and compliant with company policies

The estimated salary for this role is £32,000 - £37,000 per year, depending on experience. Benefits include a colleague clubcard after 3 months' service, flexible working arrangements, retirement savings plan, life assurance, access to free wellbeing services, and an exclusive deals website.



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