Customer Service Representative

3 days ago


Ilkeston, Derbyshire, United Kingdom Tesco Partners Full time
Job Summary
Tesco Partners is seeking a motivated and enthusiastic Customer Service Representative to join our café team. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operation of the café, providing exceptional customer service, and maintaining high standards of food safety and hygiene.

Key Responsibilities
  • Assist with cooking and preparing food according to our menu specifications.
  • Ensure all kitchen equipment and utensils are clean and tidy at all times.
  • Familiarize yourself with our café's menu and be able to answer customer questions confidently.
  • Maintain accurate daily records of food stock and consumption.
  • Handle deliveries and store food safely.
  • Practice first-in, first-out (FIFO) stock rotation to ensure fresh food is always available.
  • Be aware of and follow all operational policies and procedures.
  • Resolve customer complaints in a professional manner.

What We Offer
We offer a minimum of 16 guaranteed hours per week, flexible working arrangements, an excellent benefits package including retirement savings plan, life assurance, access to an exclusive deals website, and a generous holiday entitlement starting at 28 days (including Bank Holidays).

Salary: £25,000 - £30,000 per annum

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