Communications Officer
2 weeks ago
We are seeking a skilled Communications Officer to join our Patient Transport Dispatch Team at North East Ambulance Service NHS Foundation Trust.
Key Responsibilities- Act as a liaison between our Scheduled Care ambulance control and operational staff.
- Work within a team to plan and schedule journeys, ensuring maximum utilisation of resources.
- Operate radio and telephone equipment to maintain excellent communication between operational staff and control.
- Record relevant patient information onto our bespoke bookings system.
- Liaise with medical and non-medical staff to ensure patient details are accurate and transport meets patient and escort needs.
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Our ambulance service provides a wide range of services, including emergency and non-emergency patient transport, as well as clinical assessment and treatment at the scene.
We value diversity and inclusion, and welcome applications from people from all backgrounds.
Requirements- 3 GCSEs grade C and above, including English and Mathematics (or higher) or equivalent or relevant experience.
- Geographical knowledge of the area covered by the Trust.
- Basic knowledge of medical and patient requirements.
Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job.
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