Communications Officer

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time
About the Role

The North East Ambulance Service NHS Foundation Trust is seeking a skilled Communications Officer to join our team. As a key member of our operational staff, you will be responsible for providing effective communication between our control room and operational staff on the road.

Key Responsibilities
  • Operate our communication system to relay critical information between operational staff and the control room.
  • Pass time-sensitive information to other emergency services or hospital staff regarding patients.
  • Assist the Dispatch Officer with vehicle deployment and the general running of the assigned area on a 12-hour shift basis.
Person Specification

We are looking for a candidate with:

  • 3 GCSEs grade C and above, including English and Mathematics (or higher) or equivalent relevant experience.
  • Geographical knowledge of the area covered by the Trust.
  • Previous administration experience.
  • Excellent verbal and communication skills.
  • IT skills.
  • Customer Service skills.
  • Experience in working towards demanding targets.
  • Ability to multi-task with conflicting priorities.
About Us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles. Our mission is to provide safe, effective, and responsive care for all patients. We value and respect the diversity our employees bring to our workplace and welcome applications from people from all backgrounds.



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