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Key Holder

2 months ago

Dumfries, Dumfries and Galloway, United Kingdom Estée Lauder Companies Full time
Estée Lauder Companies - Key Holder - The Cosmetics Company Store - 7.5 Hours

Job Summary:

We are seeking a highly motivated and customer-focused Key Holder to join our team at The Cosmetics Company Store. As a Key Holder, you will play a key role in ensuring the smooth operation of the store, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Support the Store Manager and Assistant Manager in ensuring the efficient running of the store
  • Provide inspirational and personalized customer service, educating and delighting customers
  • Lead by example, using outstanding coaching and mentoring skills to develop team members
  • Carry out essential start and end of day cash reconciliation and opening and closing the store on a rota basis

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About You:

  • You will have a passion for people and a customer-first mindset
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
  • You will be flexible and available to work a variety of shifts, including weekends and holidays

Equal Opportunities Employer:

Estée Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.