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Retail Beauty Supervisor

1 month ago

Dumfries, Dumfries and Galloway, United Kingdom ESTÉE LAUDER Companies Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Beauty Supervisor to join our team at Estee Lauder Companies. As a key holder, you will play a vital role in supporting the Store Manager and Assistant Manager to ensure the smooth and efficient running of the store.

About the Role:

As a Retail Beauty Supervisor, you will be responsible for leading by example, coaching and mentoring others to achieve sales and customer service targets. You will also be responsible for opening and closing the store on a rota basis, as well as carrying out essential start and end of day cash reconciliation.

Key Responsibilities:

  • Lead by example and coach and mentor others to achieve sales and customer service targets
  • Support the Store Manager and Assistant Manager in the smooth and efficient running of the store
  • Open and close the store on a rota basis
  • Carry out essential start and end of day cash reconciliation
  • Provide inspirational, authentic and personalized customer service
  • Develop and maintain a deep understanding of our products and services
  • Work collaboratively with the team to achieve sales and customer service targets

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

Requirements:

  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
  • A passion and energy to provide inspirational, authentic and personalized customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours
  • Proof of right to live and work in the country

What We Are Looking For:

We are looking for a highly motivated and experienced Retail Beauty Supervisor who is passionate about delivering exceptional customer service and has a strong desire to develop and grow within our company. If you are a self-starter with a passion for people and a drive to succeed, we would love to hear from you.