Luxury Sales Ambassador

7 days ago


Edinburgh, Edinburgh, United Kingdom Johnstons of Elgin Full time

We are seeking a skilled Sales Ambassador to join our Edinburgh team during the festive season. As a Sales Ambassador, you will be responsible for building strong relationships with customers to drive repeat business, operating the till and carrying out transactions, and sharing knowledge of our company processes involved in both woven and knitted cashmere products.

Key Responsibilities:

  1. Building strong relationships with customers to drive repeat business
  2. Operating the till and carrying out transactions
  3. Sharing knowledge of company processes involved in both woven and knitted cashmere products
  4. Confidently styling and advising customers on fit and styles
  5. Assisting with visual merchandising, stock management, and replenishment

About Us:

Johnstons of Elgin is a luxury clothing brand celebrating 225 years of experience in working with the world's finest fibres. Our brand is focused on sustainability, working with natural, renewable, and biodegradable fibres, and we are committed to maintaining a minimal environmental footprint.

What We Offer:

A temporary, part-time opportunity until January 2025, working 15 hours per week at £19 per hour. Full training in product knowledge, the production process, and the company heritage will be provided to enable the successful candidate to deliver outstanding service.

Requirements:

  1. Exemplary customer service skills and an understanding of luxury retail
  2. Previous experience within a fast-paced, customer-facing environment
  3. Team player with a pro-active approach and can-do attitude
  4. Excellent communication skills and ability to stay calm under pressure
  5. High attention to detail and drive high standards on the shop floor
  6. Strong commercial awareness and ability to keep up to date with the latest fashion trends


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