Luxury Hotel Ambassador
4 weeks ago
At Fairmont St. Andrews, we are seeking a highly motivated and charismatic individual to join our Front of House team as a Concierge. As a key ambassador for our resort, you will be responsible for delivering a personalized and luxurious experience to our guests, building strong relationships and anticipating their every need.
Key Responsibilities:
- Deliver a warm and welcoming greeting to all guests, providing a seamless and friendly check-in/check-out service.
- Provide assistance with luggage and travel arrangements, ensuring a smooth and hassle-free experience for our guests.
- Develop strong relationships with repeat and new guests, understanding their preferences and delivering exceptional service.
Requirements:
- A bright and engaging personality, with a passion for delivering exceptional customer service.
- A desire to continually enhance the guest experience and promote the resort and local area.
- High standards of grooming, presentation, and professionalism.
- A team player with excellent communication skills and a willingness to learn and develop.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for growth and development within the resort.
- A dynamic and supportive team environment.
- Access to our staff shuttle service, canteen, and other employee benefits.
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