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Customer Service Leader

1 month ago

London, Greater London, United Kingdom Rendall & Rittner Full time

About Us

Rendall & Rittner is a renowned property management company that delivers exceptional service to its clients and lessees nationwide.

We're a company that values hard work, development, and success, and we're looking for a talented individual to join our team as a Concierge.

Your Working Environment

This role will be based at a residential development in Woolwich, a vibrant area located along the River Thames.

What Makes a Successful Concierge at Rendall & Rittner?

  • You'll be a leader who creates a positive and safe environment for residents, guests, and your team.
  • You'll be an expert in customer service, using this to lead, engage, and inspire others.
  • You'll be proactive in driving the performance of the development.
  • You'll be able to handle feedback effectively, acting as the main point of contact for all queries.
  • You'll support your team, building strong working relationships with residents, guests, and external contractors.
  • You'll have experience in delivering great customer service, managing complaints, working safely, and working in a team environment.

Working with Rendall & Rittner

As a Concierge at Rendall & Rittner, you'll receive a range of benefits, including:

  • Support with your career development aspirations, including fully funded training programmes.
  • Exclusive savings on entertainment, travel, shopping, restaurants, and health and fitness.
  • Competitive salary and discretionary bonuses.
  • Team uniform.
  • 16 days holiday plus national holiday days.
  • Employee referral scheme.
  • Enrolment into the Rendall & Rittner Pension scheme.
  • EAP to support you on matters such as family, health, money, and work.