Technical Support Specialist

2 days ago


Coventry, Coventry, United Kingdom Johnson Controls, Inc. Full time
About the Role
We are looking for a Technical Support Specialist to join our team at Johnson Controls, Inc. As a key member of our technical support team, you will be responsible for providing technical assistance to customers, resolving issues efficiently, and ensuring that our products and services meet the highest standards of quality and reliability.

Your primary responsibilities will include performing routine maintenance and repair tasks on CCTV, video doorbell, and intruder alarm systems, as well as troubleshooting and diagnosing technical issues. You will also be required to communicate effectively with customers, both verbally and in writing, to ensure their needs are met and their expectations are exceeded.

To succeed in this role, you will need a strong understanding of electrical systems, including CCTV, video doorbell, and intruder alarm systems. A UK manual driver's license and experience working with hand and power tools are also essential. In addition, you will need excellent communication and relationship building skills, as well as the ability to work effectively in a fast-paced environment. Our estimated salary range for this role is £38,000 - £42,000 per year, depending on your level of experience.

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