Technical IT Specialist
1 week ago
About the Role:
The ICT Technician will provide on-site support to educational trusts across the Midlands, responsible for day-to-day 1st and 2nd line IT needs. A car and driving license are essential for this role, with fuel expenses included.
As a Technical IT Specialist at Searchability®, you will be part of a dynamic team delivering expert technical support to our clients. Your primary responsibility will be to provide proactive and reactive IT services to ensure seamless operation of our clients' systems.
Key Responsibilities:
- Provide 1st and 2nd line technical support
- Deliver an approachable, friendly service to clients
- Resolve, advise, and assist any IT issues that arise
- Occasionally visit other client sites and assist with migrations at client sites
- Perform regular maintenance and checks
- Remotely resolve issues using the helpdesk
- Provide telephone support
Requirements:
To succeed in this role, applicants should have a strong background in IT, with experience in Windows Server, Azure, and other relevant technologies. Excellent communication and problem-solving skills are essential.
Benefits:
- 30 days holiday including bank holidays
- Petrol expenses
- Company events
- Pension
Estimated Salary: £27,500 per annum, plus benefits, based on location and industry standards.
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