Financial Support Specialist
1 day ago
We are seeking a skilled Financial Support Specialist to join our team. The successful candidate will be responsible for managing customer relationships, resolving issues, and providing exceptional service to our clients.
Key responsibilities include:
- Managing customer complaints and concerns in a professional and courteous manner.
- Providing accurate and timely information to customers regarding their accounts and payment schedules.
- Collaborating with internal stakeholders to resolve complex issues and improve customer satisfaction.
This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You will also need to be proactive and adaptable, able to work effectively in a fast-paced environment.
Requirements
- Minimum 6 months of experience in a customer-facing role, preferably in the financial services industry.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- Ability to work effectively in a team environment, collaborating with internal stakeholders to achieve common goals.
About Us
Lendable is a leading provider of consumer finance solutions, dedicated to making financial services more accessible and affordable for our customers. We are passionate about delivering exceptional service and exceeding customer expectations.
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