Ward Administrator
5 days ago
About the Role
This is an exciting opportunity to join the Lewisham and Greenwich NHS Trust as a Ward Administrator. As a key member of the ward team, you will provide administrative support to ensure the smooth running of the ward.
Key Responsibilities
As a Ward Administrator, you will be responsible for:
- Providing administrative support to the ward team, including answering phone calls, responding to emails, and dealing with patient queries.
- Managing patient records, including registering patients, updating records, and ensuring confidentiality.
- Coordinating the admission and discharge of patients, including booking hospital transport and liaising with the transport team.
- Assisting with the ordering and receiving of goods, including stock management and ensuring that equipment is properly maintained.
- Providing cover for colleagues during annual leave, sickness, and busy periods.
- Developing working relationships with consultants, medical secretaries, and other staff members to ensure effective communication and collaboration.
- Managing the reception area, including maintaining a tidy and organized environment, and ensuring that all necessary documents are up to date.
- Assisting with the completion of administrative tasks, including data entry, filing, and photocopying.
- Providing support for the ward team, including attending meetings, taking minutes, and providing administrative assistance as required.
Requirements
To be successful in this role, you will need:
- A good standard of education, including NVQ 2 and additional experience equating to NVQ 3.
- Previous experience of working in a busy environment and in an administrative role.
- Basic computer literacy, including proficiency in Word, Excel, and PowerPoint.
- Good organizational and administration skills, including the ability to work well under pressure and meet deadlines.
- Effective communication skills, including the ability to communicate with patients, staff, and external agencies.
- A basic understanding of practical data protection issues and knowledge of child and adult protection issues.
- Able to work well within a team, including the ability to work outside normal working hours on occasion if necessary.
What We Offer
Lewisham and Greenwich NHS Trust offers a range of benefits, including:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- The opportunity to work with a diverse range of patients and staff.
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