Ward Administrator
7 days ago
About the Role
University College London Hospitals NHS Foundation Trust is seeking a highly motivated and organized individual to join our team as a Ward Administrator in Haematology Cancer Services. As a key member of our team, you will be responsible for providing administrative support to our clinical staff, ensuring the smooth operation of our wards, and delivering exceptional customer service to our patients and visitors.
Key Responsibilities
- Provide administrative support to clinical staff, including admitting patients, uploading medical documents, and collecting inpatient notes.
- Support with patient discharges and provide administrative support to all clinical staff.
- Responsible for maintaining the reception and ward surroundings, including raising minor repair notifications as needed.
- Provide cross-cover for other ward administrators during times of leave or heavy workload.
Requirements
- GCSE level or equivalent, including Grade C or higher in English and Maths.
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
- Previous experience of working in an administrative environment, with knowledge of a comprehensive range of administrative procedures.
- Excellent customer care, administrative, and organizational skills.
- Flexible and supportive approach to team working.
- Ability to make decisions in a constantly changing environment, using judgment to deal with queries or escalate where necessary.
About Us
University College London Hospitals NHS Foundation Trust is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal, and oral disease. It has world-class support services including critical care, imaging, nuclear medicine, and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
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