Ward Administration Specialist
4 weeks ago
At Cygnet, we have been delivering a comprehensive network of high-quality specialized mental health services for over three decades.
As a Ward Administration Specialist, you will play a crucial role in facilitating the efficient and secure management of patient care within the ward.
This position is a temporary contract.
Cygnet Hospital Taunton offers acute inpatient admission services for men, along with a specialized inpatient program for men diagnosed with learning disabilities.
Set in a serene rural environment, the hospital is surrounded by expansive fields, providing a peaceful atmosphere that greatly benefits our service users, allowing them to enjoy the beautiful countryside. In contrast, Taunton town center features vibrant market areas, shopping centers, and various entertainment options, including restaurants, theaters, and cinemas.
If you are dedicated to your profession, we would love to hear from you.
Your Responsibilities...
- Assist the wards in generating and completing necessary documentation following Ward Round meetings (e.g., Notice to Accounts, S17 Leave forms, Pre Leave Assessment Forms).
- Support the wards in maintaining compliance with various clinical dashboards, including notifying when care plans require review.
- Ensure that all paperwork is submitted to keep the patient database current.
- Help collect essential data to meet corporate standards.
- Attend Ward Rounds, take minutes, and prepare and distribute reports.
- Maintain efficient filing systems and manage service user notes in accordance with Medical Records policies.
- Liaise internally regarding ward round meetings as necessary.
- Communicate with external agencies, referrers, other professionals, and family members.
- Attend and document minutes at meetings as requested.
- Record all inquiries using appropriate documentation and ensure necessary actions are taken.
- Provide coverage in the Reception area during breaks and absences, managing the hospital switchboard and performing other related duties as needed.
- Ensure the confidentiality and security of patient-related information at all times.
You Should Be...
- Experienced in administrative roles within a fast-paced healthcare environment.
- Organized, meticulous, and capable of adhering strictly to processes and procedures.
- Knowledgeable about mental health and patient confidentiality issues.
- Skilled in data entry, extraction, and analysis using Microsoft Excel.
- Proficient in Microsoft Word, PowerPoint, and other relevant software.
- An excellent communicator, both verbally and in writing, with strong interpersonal skills.
- Able to quickly resolve issues and perform under pressure without compromising quality.
Why Choose Cygnet? We Offer...
- Opportunities for further education through our exceptional apprenticeship program.
- Expert supervision and support.
- An employee referral program.
- A complimentary Health Cash plan.
- 24-hour access to a free GP support line.
- Complimentary life assurance coverage.
- Free eye examinations.
- Discounts on car leasing.
- Reduced gym membership fees.
- Free mortgage broker and insurance services.
- A pension scheme.
- Employee NHS discount savings and a 'Cycle to Work' initiative.
- Access to the Smart Health Toolkit, offering fitness programs, nutritional consultations, and health checks.
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