Luxury Hospitality Ambassador
2 days ago
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We are seeking an exceptional individual to serve as a luxury hospitality ambassador at The Savoy Hotel. As a Server, you will be the face of our 5-star service experience, delivering memorable and professional interactions with guests.
Key responsibilities include:
Delivering extraordinary service experiences to the highest industry standards with a distinctive personal touch
Engaging with guests to offer exceptional experiences across all aspects of dining
Assisting guests regarding menu choices in an informative and enthusiastic way
Taking reservations with all required details
Boosting revenue through upselling and other creative initiatives
Sharing knowledge of offers, promotions, preparation, general hotel knowledge, and Savoy stories
To excel in this role, you will require:
12 years of serving or hosting experience in a luxury hospitality environment
Passion for and understanding of 5-star hospitality
Empathy with a talent for building rapport and reading each guest's desired level of interaction
Quick thinking, resourcefulness, and ability to solve problems at the moment
Ability to remain calm and courteous at all times
Ability to work well under pressure in a fast-paced and changing environment
Good knowledge of spoken and written English
The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience.
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Luxury Hospitality Ambassador
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