Luxury Brand Ambassador
16 hours ago
Company Overview:
One of the world's most prestigious luxury brands, renowned for its high-end leather goods, lifestyle accessories, home furnishings, perfumery, jewelry, watches, and ready-to-wear. With a rich history and commitment to excellence, this brand has established itself as a leader in the luxury industry.
About Us:
- We are a luxury retailer with a presence on Old Bond Street and Sloane Street in Central London.
- We offer a wide range of products that cater to the discerning tastes of our customers.
Job Description:
As a Luxury Brand Ambassador, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our valued clients. This includes greeting and engaging with customers, introducing them to relevant team members, and managing waiting times effectively.
Key Responsibilities:
- Greet and engage with customers entering the store, introducing them to the relevant team member.
- Plan appointments and coordinate the agenda of the day, personally welcoming customers entering the store.
- Manage waiting times appropriately, reassuring customers when possible, offering a seat, and preparing and serving refreshments or teas/coffees for customers.
Requirements:
- A well-groomed, well-spoken, warm, and friendly personality.
- Experience working in a luxury fast-paced environment, preferably from a hospitality background.
- Experience managing queues, taking orders, bookings, reservations in high-end hotels, restaurants, cabin crew, etc.
Offering:
- A competitive salary up to £37,000 basic.
- Bonus opportunities.
- Amazing benefits.
This role offers an exciting opportunity to join a dynamic team and work with a world-renowned luxury brand. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.
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