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IT Support Specialist
2 months ago
We are seeking a highly skilled IT Support Specialist to join our team at West Northamptonshire Council. As an IT Support Specialist, you will play a critical role in maintaining and monitoring our network infrastructure, ensuring smooth operations and security.
Key Responsibilities- Maintain and monitor infrastructure to ensure optimal performance and security
- Collaborate with the broader team to implement cutting-edge solutions and drive transformational change
- Leverage technical expertise to optimize services and improve efficiency
- Support, coach, and mentor junior team members, leading by example
- Develop, produce, and maintain IT documentation and follow IT procedures as required
- Proven experience in a 2nd or 3rd Line support role, with a desire to advance your career
- Strong technical proficiency in Microsoft Windows Server, Active Directory, Microsoft 365, Intune, Teams, Azure, Citrix, and VMWare
- Strong knowledge of Azure networking and Azure Security
- Strong advocate for ITIL process and Change Control
At West Northamptonshire Council, we value our people and strive to create a workplace that is inclusive, supportive, and empowering. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of our organization.
