Technical Support Specialist

4 weeks ago


London, Greater London, United Kingdom Van Vliet Full time

Van Vliet is seeking an experienced IT professional to join our team as a 2nd Line Engineer. The successful candidate will be responsible for providing technical support to our 16 UK sites, remotely and on-site. Key duties include 2nd/3rd line support, acting as first point of contact for all 1st line IT issues, and maintaining a high degree of customer service for all support queries. The ideal candidate will have a sympathetic and understanding approach to all service users, with previous experience in IT and technical ability to resolve issues/requests with and without a guide or procedure. Additionally, the candidate should be able to work with network cables, switches, and patch panels, and have experience in trouble shooting. The role requires a car driver due to remote location. If you are a motivated and experienced IT professional looking for a new challenge, please apply.



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