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Brighton, Brighton and Hove, United Kingdom Motorway Full time{"title": "Customer Experience Specialist", "description": "About the RoleAt Motorway, we're revolutionizing the car-buying and selling experience. Our Customer Experience team is at the forefront of this transformation, and we're seeking enthusiastic, customer-focused individuals to join us in delivering exceptional service and support.As a key member of...
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Customer Experience Representative
1 month ago
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Customer Experience Liaison
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Motorway Full timeAbout the Role:At Motorway, we're transforming the way people buy and sell cars. Our Customer Experience team is at the heart of this transformation, and we're looking for enthusiastic, customer-focused individuals to join us in providing exceptional service and support to our users.We're seeking individuals who will play a vital role in ensuring a smooth...
Customer Experience Specialist
2 months ago
We are seeking a dynamic and results-oriented professional to join our team as a Customer Experience Specialist. This role involves delivering exceptional customer service, managing sales pipelines, and driving revenue growth.
Key Responsibilities:- Manage student enquiries from initial contact to student arrival in our study centre
- Promote existing marketing strategies and promotions to students, and develop conversion strategies to achieve revenue targets
- Provide education advisory discussions with students, parents, and school stakeholders on our portfolio of products
- Manage student information and applications through our CRM system, SalesForce, and handle own emails and telephone calls
- Develop and maintain relationships with key stakeholders and external departments to ensure smooth sales processes
- Experience in a sales-related role within the education industry
- CRM knowledge, preferably SalesForce
- Enthusiasm, attitude, and desire to be a first-class sales professional
Study Group is a leading international education provider dedicated to helping students around the world achieve their full potential. With university partnerships and a range of study programmes, we offer students the resources and guidance they need to succeed.
Our global network of offices and university partnerships ensures that students receive the best educational services available. Our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
