Sales and Customer Experience Specialist

3 weeks ago


Brighton, Brighton and Hove, United Kingdom BT Group Full time

At BT Group, we're looking for a Sales and Customer Experience Specialist to join our team in Brighton Western Road. As a Retail Advisor, you'll be the face of our brand, building lasting relationships with customers and providing them with the right products and services.

We're passionate about developing our people, and we'll support you in achieving the career you want. You'll have access to a range of benefits, including a great hourly rate, online GP, and market-leading paid carer's leave.

Our team culture is built on meaningful support and tailored training, helping you build a lasting career. If you're a curious person who enjoys asking questions and getting to know people, then this could be the role for you.

What's in it for you?

  • A competitive hourly rate of £12.34 p/h plus 20% on target commission.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?


At BT Group, we're committed to creating a workplace that's inclusive and supportive. As a Retail Advisor, you'll have the opportunity to work with a diverse range of customers and colleagues, and we'll provide you with the training and support you need to succeed.

We're looking for someone who is passionate about delivering excellent customer service and has a strong desire to learn and develop their skills. If you're a team player who is comfortable working in a fast-paced environment, then this could be the role for you.

What's in it for you?

  • A competitive hourly rate of £12.34 p/h plus 20% on target commission.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?


As a Digital Sales and Service Expert, you'll be responsible for providing exceptional customer service and sales support to our customers. You'll work closely with our team to understand customer needs and provide tailored solutions to meet their requirements.

We're looking for someone who is passionate about delivering excellent customer service and has a strong desire to learn and develop their skills. If you're a team player who is comfortable working in a fast-paced environment, then this could be the role for you.

What's in it for you?

  • A competitive hourly rate of £12.34 p/h plus 20% on target commission.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?



  • Brighton, Brighton and Hove, United Kingdom Vodafone Full time

    Key Responsibilities:We are seeking a highly motivated and sales-oriented individual to join our team in our Vodafone Brighton Partner store. As a Customer Experience Specialist, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered.Key Skills:We are looking for people who are...


  • Brighton, Brighton and Hove, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Store Manager Job DescriptionWe are seeking a highly skilled and experienced Store Manager to join our team at Outdoor and Cycle Concepts Ltd. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth in our stores.Key Responsibilities:Lead and motivate a team of...


  • Brighton, Brighton and Hove, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Store Manager Job DescriptionWe are seeking a highly skilled and experienced Store Manager to join our team at Outdoor and Cycle Concepts Ltd. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth in our stores.Key Responsibilities:Lead and motivate a team of...


  • Brighton, Brighton and Hove, United Kingdom Vodafone Full time

    What we're looking for:We're seeking a motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone Brighton Partner store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer...


  • Brighton, Brighton and Hove, United Kingdom Vodafone Full time

    What will you be doing?We are seeking a motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right...


  • Brighton, Brighton and Hove, United Kingdom Vodafone Full time

    Key Responsibilities:We are seeking a motivated and sales-oriented Retail Adviser to interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered.Key Skills:We are looking for people who are level-headed, have a mature mind-set, combined with enthusiasm, energy, and drive. This role requires the...

  • Sales Assistant

    2 weeks ago


    Brighton, Brighton and Hove, United Kingdom JD Sports Full time

    Job Description – Sales AssistantWe are seeking a highly motivated Part Time Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the ideal place to be if you are driven by progression and interested in developing your career.Key DetailsPart Time...


  • Brighton, Brighton and Hove, United Kingdom Page Personnel Sales Full time

    The Customer Relationship Manager role at Page Personnel Sales offers a unique opportunity to develop your skills in managing customer accounts and improving customer service experience.Key Responsibilities:Manage customer accountsHandle incoming and outgoing callsDevelop strategies to improve customer service experienceHandle complex customer complaints and...

  • Sales Professional

    3 weeks ago


    Brighton, Brighton and Hove, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Sales ExecutiveCompany: Hays Specialist Recruitment LimitedLocation: Central BrightonJob Type: Full-timeSalary: £27,000 per annum plus commission (circa £35,000 OTE)Job Description:Role Overview:We are seeking an experienced Sales Executive to join our team in Brighton. As a Sales Executive, you will be responsible for generating new business...

  • Floor Manager

    2 weeks ago


    Brighton, Brighton and Hove, United Kingdom COS Full time

    Job DescriptionCOS is seeking a skilled Floor Manager to lead our sales and customer experience team. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a team of sales assistants to achieve excellent standards of service.Key Responsibilities:Customer Experience: Offer...


  • Brighton, Brighton and Hove, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales is seeking a Customer Service Team Lead to join their team.Job DescriptionLead a high-performing customer service team to deliver excellent service in line with company standards.Develop and implement effective customer service policies and procedures.Handle complex customer complaints and queries.Coordinate with other...


  • Brighton, Brighton and Hove, United Kingdom Lush Full time

    Lush is a pioneering cosmetics company that values diversity and inclusivity. We're seeking a Sales Assistant to join our team and help us deliver exceptional customer service.**Key Responsibilities:*** Provide outstanding customer service, ensuring every customer leaves with a smile and a great impression of our shop.* Develop a deep understanding of our...


  • Brighton, Brighton and Hove, United Kingdom Field Sales Solutions Full time

    Field Sales Solutions is seeking a highly motivated and results-driven Sales Development Manager to join their team. As a Sales Development Manager, you will be responsible for developing and executing sales strategies to drive growth and increase sales of Procter & Gamble products across your territory.Key Responsibilities:Develop and implement sales plans...


  • Brighton, Brighton and Hove, United Kingdom Buzz Bingo Full time

    ### Key Responsibilities• Build rapport and relationships with customers• Provide exceptional service to customers and ensure a positive experience• Perform a variety of tasks across different areas of the club, including front of house, book sales, treasury, and more• Support with other duties as requested by the line manager### The Winning...


  • Brighton, Brighton and Hove, United Kingdom Repair and Assure LTD Full time

    Unlock Your Sales PotentialWe are seeking a driven and ambitious Telesales Agent to join our Sales Team at Repair and Assure LTD, specializing in selling warranties for white goods such as refrigerators, washing machines, and dishwashers.The ideal candidate will have excellent communication skills, a passion for customer service, and a knack for persuasive...


  • Brighton, Brighton and Hove, United Kingdom Motorway Full time

    About the Role:At Motorway, we're transforming the way people buy and sell cars. Our Customer Experience team is at the heart of this transformation, and we're looking for enthusiastic, customer-focused individuals to join us in providing exceptional service and support to our users.Whether you're helping sellers navigate the car-selling process, assisting...


  • Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a highly motivated Sales Growth Specialist to drive revenue growth by identifying new business opportunities and fostering relationships with key clients. You will work closely with our sales team to deliver tailored solutions and meet sales targets.Key Responsibilities:Identify new business opportunities and develop client...


  • Brighton, Brighton and Hove, United Kingdom Page Personnel Sales Full time

    About Our Client Page Personnel Sales is seeking a highly skilled Customer Service Manager to lead our client's customer service team. Job Description **Key Responsibilities:** * Manage and lead a high-performing customer service team to deliver excellent customer service in line with company standards * Develop and implement effective customer service...


  • Brighton, Brighton and Hove, United Kingdom Bupa Full time

    Job Title: Sales Ledger Finance SpecialistJob Summary:We are seeking a highly skilled Sales Ledger Finance Specialist to join our Finance Operations team. As a Sales Ledger Finance Specialist, you will be responsible for managing a portfolio of sales ledger accounts, reconciling accounts and statements, processing insurance premium payments, and maintaining...


  • Brighton, Brighton and Hove, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales is seeking a skilled Customer Service Manager to lead our high-performing team and deliver exceptional customer service.Job DescriptionKey ResponsibilitiesLead and manage a team of customer service professionals to ensure excellent service deliveryDevelop and implement effective customer service strategies and...