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Sales and Customer Experience Specialist
1 month ago
At BT Group, we're looking for a Sales and Customer Experience Specialist to join our team in Brighton Western Road. As a Retail Advisor, you'll be the face of our brand, building lasting relationships with customers and providing them with the right products and services.
We're passionate about developing our people, and we'll support you in achieving the career you want. You'll have access to a range of benefits, including a great hourly rate, online GP, and market-leading paid carer's leave.
Our team culture is built on meaningful support and tailored training, helping you build a lasting career. If you're a curious person who enjoys asking questions and getting to know people, then this could be the role for you.
What's in it for you?
- A competitive hourly rate of £12.34 p/h plus 20% on target commission.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
At BT Group, we're committed to creating a workplace that's inclusive and supportive. As a Retail Advisor, you'll have the opportunity to work with a diverse range of customers and colleagues, and we'll provide you with the training and support you need to succeed.
We're looking for someone who is passionate about delivering excellent customer service and has a strong desire to learn and develop their skills. If you're a team player who is comfortable working in a fast-paced environment, then this could be the role for you.
What's in it for you?
- A competitive hourly rate of £12.34 p/h plus 20% on target commission.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
As a Digital Sales and Service Expert, you'll be responsible for providing exceptional customer service and sales support to our customers. You'll work closely with our team to understand customer needs and provide tailored solutions to meet their requirements.
We're looking for someone who is passionate about delivering excellent customer service and has a strong desire to learn and develop their skills. If you're a team player who is comfortable working in a fast-paced environment, then this could be the role for you.
What's in it for you?
- A competitive hourly rate of £12.34 p/h plus 20% on target commission.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
