Customer Service Representative
6 days ago
Job Summary:
S4 Personnel Ltd is seeking a highly organized and customer-focused individual to join our team as a Customer Service Executive. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and ensuring seamless order journeys for our clients.
Main Responsibilities:
- Manage a portfolio of client accounts, providing proactive and reactive support to meet client expectations.
- Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
- Collaborate with internal teams to resolve customer queries and issues in a timely and efficient manner.
- Provide accurate forecasting and reporting to support business growth and development.
- Stay up-to-date with industry trends and competitor activity to ensure our clients receive the best possible service.
Requirements:
- Previous customer service experience, preferably in a similar industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Results-driven and target-focused, with a proven track record of delivering high-quality results.
- Proactive and committed, with a strong work ethic and ability to work under pressure.
What We Offer:
- A competitive salary and commission structure.
- Ongoing training and development opportunities to support your career growth.
- A dynamic and supportive team environment.
- The chance to work with a well-established and reputable company.
How to Apply:
Please submit your application, including your CV and a cover letter, to S4 Personnel Ltd. We look forward to hearing from you.
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