Customer Service Representative

6 days ago


Southall, Greater London, United Kingdom S4 Personnel Ltd Full time

Job Summary:

S4 Personnel Ltd is seeking a highly organized and customer-focused individual to join our team as a Customer Service Executive. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and ensuring seamless order journeys for our clients.

Main Responsibilities:

  • Manage a portfolio of client accounts, providing proactive and reactive support to meet client expectations.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
  • Collaborate with internal teams to resolve customer queries and issues in a timely and efficient manner.
  • Provide accurate forecasting and reporting to support business growth and development.
  • Stay up-to-date with industry trends and competitor activity to ensure our clients receive the best possible service.

Requirements:

  • Previous customer service experience, preferably in a similar industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Results-driven and target-focused, with a proven track record of delivering high-quality results.
  • Proactive and committed, with a strong work ethic and ability to work under pressure.

What We Offer:

  • A competitive salary and commission structure.
  • Ongoing training and development opportunities to support your career growth.
  • A dynamic and supportive team environment.
  • The chance to work with a well-established and reputable company.

How to Apply:

Please submit your application, including your CV and a cover letter, to S4 Personnel Ltd. We look forward to hearing from you.



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