Customer Experience Liaison

2 weeks ago


Poole, Poole, United Kingdom RNLI Full time
About the Role

We are seeking a highly skilled Customer Experience Officer to join our team at RNLI. As a key member of our team, you will be responsible for delivering exceptional customer experiences across all touchpoints.

Key Responsibilities:

  • Develop and implement customer experience strategies to drive engagement and loyalty
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Analyze customer feedback and insights to inform business decisions
  • Provide exceptional customer service through various channels

Requirements:

  • Proven experience in customer experience or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Us:

RNLI is a leading organization dedicated to saving lives at sea. Our purpose is simple: to save lives at sea. We have been risking our lives to save those who are in danger of drowning since the 19th century.



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