Customer Experience Liaison

3 weeks ago


Poole, Poole, United Kingdom RNLI Full time
About the Role

We are seeking a highly skilled Customer Experience Officer to join our team at RNLI. As a Customer Experience Officer, you will play a vital role in ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Provide excellent customer service and support to our customers
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with our teams to ensure that customer needs are met and exceeded
  • Contribute to the development and implementation of customer experience strategies
Requirements
  • Proven experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
What We Offer

We offer a competitive salary and a range of benefits, including

  • Opportunities for career development and growth
  • A supportive and collaborative team environment
  • A comprehensive benefits package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and have the skills and experience to succeed in this role, please apply today.



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