Client Support Director

2 days ago


Macclesfield, Cheshire East, United Kingdom Medlock Partners Full time

As a Client Support Director at Medlock Partners, you will lead our client's customer service team, developing and implementing effective strategies to enhance customer satisfaction and drive business growth. With your expertise, you will build strong relationships with clients and colleagues alike.

Your Key Responsibilities Will Include:

  • Leading the customer service function to deliver exceptional customer experiences.
  • Developing and implementing customer service strategies to drive business growth.
  • Overseeing training and development to ensure staff have the necessary skills.
  • Building relationships across the business and identifying areas for improvement.
  • Monitoring and reporting on customer service performance.

This exciting opportunity offers a competitive salary of £38,000 - £43,000, plus benefits package. If you are passionate about delivering exceptional customer experiences and building strong relationships, we encourage you to apply.



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