IT Sales Support Specialist

6 days ago


Par, Cornwall, United Kingdom Commcrest Technology Solutions, OPC Full time
Key Responsibilities
  • Support the Sales Organization in achieving its sales objectives by providing technical expertise and guidance.
  • Collaborate with Sales Executives to update the Sales Funnel and ensure accurate tracking of sales progress.
  • Accompany Sales Executives and General Managers during sales calls and presentations to provide technical support and product knowledge.
  • Develop and deliver compelling sales pitches and product demonstrations to clients and prospects.
  • Gain in-depth knowledge of products assigned to ensure effective sales support and technical assistance.
  • Provide technical support to customers via phone or email on product-related issues or technical queries.
  • Establish and maintain relationships with Partner companies to facilitate sales and support activities.
  • Prepare and submit regular reports on sales accomplishments and progress to management.
  • Support internal IT requirements as needed to ensure seamless operations.
  • Perform other tasks assigned by management to support office operations and achieve business objectives.
Requirements
  • Bachelor's degree in IT or a related field, or equivalent experience.
  • At least one year of working experience in a related field is required for this position.
  • Required skills: Analytical skills, Critical thinking skills, Presentation skills, Sales skills.
  • Knowledge of computer systems, internet protocols, basic networking, routing, switching, LAN/WAN architecture, network troubleshooting, Wi-Fi technology, and Wi-Fi device management and configuration.
  • Proficiency in Google Drive, Windows Office applications, and other productivity tools.
  • Fluent communication skills in English and Filipino.


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