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HR Operations Coordinator

2 months ago

London, Greater London, United Kingdom Publicis Groupe Full time
Job Summary

We are seeking an experienced HR Operations Coordinator to join our team at Publicis Groupe. As an HR Operations Coordinator, you will play a critical role in supporting the Talent team and ensuring the smooth operation of HR processes.

Key Responsibilities
  • Foster Strong Relationships: Develop and maintain strong relationships with the Talent team and wider agency, ensuring sensitive handling of queries and providing exceptional customer service.
  • Employee Support: Serve as the first point of contact for employee queries, resolving or escalating issues as needed, and providing guidance on HR policies and procedures.
  • Onboarding and Offboarding: Oversee the onboarding process for new joiners, managing paperwork and handover to Payroll, and ensure a seamless offboarding process for leavers.
  • Employee Data Management: Maintain accurate joiner/leaver data across systems, monitor and log employee absences, and escalate issues as necessary.
  • Probation and Compliance: Administer the probation process, escalating to Talent Advisor when needed, and ensure compliance with right-to-work documents and highlight visa expirations.
  • Employee Experience: Collaborate with Talent Operations to maintain accurate employee data and records, and process invoices and POs promptly.
  • Support to Talent Projects: Support Talent projects and assist the wider team with ad hoc tasks, and assist Talent Advisor with family leave processes and policy guidance.
Requirements
  • HR Knowledge: An understanding of HR, whether through studies or work experience, and a passion to develop a career in HR.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with employees at all levels.
  • Organizational Skills: Detail orientated and organized, with the ability to handle a varied workload and prioritize tasks effectively.
  • Technical Skills: Strong user of Microsoft office – Excel, Word, PowerPoint and Outlook, and previous experience using HR systems and experience of HR database is desirable.
  • Personal Qualities: Resilient person who welcomes change & has a continuous improvement/growth mindset, and a team player who cares for our collective success as well as your own.
What We Offer
  • Competitive Benefits: 25 Days holiday, Pension contribution, Life Assurance, Income Protection Plan, Private Medical Insurance, Employee Assistance Programme – mental wellbeing, and Learning and development programmes – extensive range of training sessions.
  • Supportive Work Environment: Subsidised onsite restaurant, and a range of soft benefits (Christmas closure, Volunteering days...).