HR Operations Coordinator

4 weeks ago

London, Greater London, United Kingdom Publicis Groupe Full time

Job Title: HR Operations Coordinator

About the Role:

We are seeking an experienced HR Operations Coordinator to join our team at Publicis Groupe. As an HR Operations Coordinator, you will play a key role in supporting the Talent team and wider agency, ensuring the smooth operation of HR processes and procedures.

Key Responsibilities:

  • Foster strong relationships with the Talent team and wider agency, ensuring sensitive handling of queries.
  • Provide exceptional customer service to employees, resolving or escalating issues as needed.
  • Oversee the onboarding process for new joiners, managing paperwork and handover to Payroll.
  • Handle the full leaver process and maintain accurate joiner/leaver data across systems.
  • Monitor and log employee absences, escalating issues as necessary.
  • Administer the probation process, escalating to Talent Advisor when needed.
  • Ensure compliance with right-to-work documents and highlight visa expirations.
  • Collaborate with Talent Operations to maintain accurate employee data and records.
  • Process invoices and POs promptly.
  • Support Talent projects and assist the wider team with ad hoc tasks.

Requirements:

  • An understanding of HR, whether through studies or work experience.
  • Ambitious to develop a career in HR.
  • Enthusiastic with a can-do attitude to get stuck in with a variety of tasks.
  • A passion to provide an excellent service for our people.
  • Detail-oriented and organized with the ability to handle a varied workload.
  • Able to multi-task with a strong ability to prioritize tasks.
  • Able to work under pressure and adapt to ever-changing tasks in an agile manner.
  • Excellent written and verbal communication skills.
  • Strong user of Microsoft Office – Excel, Word, PowerPoint, and Outlook.
  • Excellent attention to detail.
  • Previous experience using HR systems and experience of HR database is desirable.
  • Resilient person who welcomes change and has a continuous improvement/growth mindset.
  • A team player who cares for our collective success as well as your own.

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