Retirement Benefits Specialist

2 days ago


Folkestone and Hythe District, United Kingdom Equiniti Full time
Job Description

We are looking for a talented Pension Administrator to join our team at Equiniti. In this role, you will be responsible for administering pension schemes, providing customer support, and working closely with colleagues to achieve team goals. This is a challenging yet rewarding role that requires strong communication skills, attention to detail, and a passion for delivering excellent customer service.

Key Responsibilities
  • Provide administration services to customers, working to agreed targets
  • Complete casework and provide feedback
  • Resolve customer enquiries (oral and written)
  • Draft non-standard correspondence in response to customer enquiries
  • Perform and issue pension calculations, including manual calculations
  • Carry out projects and ad-hoc activities, as determined by your Team Leader


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