Claims Administration Specialist

3 days ago


Brighton, Brighton and Hove, United Kingdom LegalAndGeneral Full time

Job Summary

We are seeking an experienced Claims Administration Specialist to join our team at Legal & General. As a key member of our Group Protection team, you will be responsible for providing comprehensive claims administration for a defined account portfolio.

Key Responsibilities

  • Triage and validate new Group Protection claims, ensuring all required data checks are completed and medical evidence is obtained as needed.
  • Prepare and authorise payment of new and existing Group Protection claims on all products.
  • Review claims in line with targeted dates and develop effective relationships with IFA's and Policyholders.
  • Provide Management Information on portfolio accounts to analyse performance and identify key trends.
  • Maintain a consistent, timely and accurate level of service, adhering to service level agreements and customer experience policies.

Requirements

  • In-depth knowledge of core Group Protection products.
  • Good knowledge of Legal & General's claims processes and procedures.
  • Understanding of investigative and rehabilitation services provided by external organisations.

What We Offer

  • The opportunity to participate in our annual bonus plan and valuable share schemes.
  • Generous pension contribution.
  • Life assurance.
  • Private medical insurance.
  • Competitive holiday package.

About Legal & General

Legal & General is a leading financial services group and major global investor. We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.



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