Fleet Operations Specialist

3 weeks ago

Crawley, West Sussex, United Kingdom DPD Group UK Full time
Fleet Ambassador Job Description

As a key member of our team, you will be responsible for ensuring that all vehicles are checked for condition and road worthiness, adhering to legal, corporate image, and operational compliance standards. This includes reporting exceptions via the vehicle check app and defect procedure.

You will also be responsible for ensuring that all drivers are identifying and correctly reporting defects via the correct processes, and that they are rectified. Additionally, you will conduct all Owner Driver leased vehicles start of contract and end of contract handovers for employment, terminations, vehicle swaps, and hire vans.

Key Daily Checks:

  • Check all fleet vehicles, including rental vehicles, on a daily basis and record the check and condition via the Vehicle App.
  • Ensure all 3.5 Tonne Vans vehicles do not exceed 3.5 Tonnes in weight using the weighbridge.
  • Fleet Ambassador to VOR (vehicle off road) vehicles if damage is found or defective.
  • Check all associated vehicle equipment, including material handling equipment, jump packs, fuel pumps, and enclosure.
  • Ensure the site adheres to health and safety rules, including clear traffic flow and associated parking.
  • Ensure all drivers have the correct DPD Uniform at all times and the vans are up to company standards and are kept clean at all times.

Key Weekly Checks:

  • If damage is found on the Owner Driver vehicle, a 21-day notice is populated via the app.
  • Record all 21-day notices/7-day notices into a Google Calendar shared with your Transport Team.
  • Review any outstanding 21-day notice letters due with the Depot Quality Manager or Depot manager.
  • Conduct a weekly check and download information from the HGV fleet, accounting for any discrepancies.
  • Check Fleet Stock (mirror glasses, lamps, bulbs, etc.) and reorder as required.
  • Ensure that the gritter is in full working order and clean, during the winter period. Report any defects to your Regional Transport Engineer.

Qualifications:

We are looking for someone who takes pride in their work, consistently producing high-quality work. Your strong communication, listening, and problem-resolution skills will be fully utilised in this role. We expect you to have:

  • Good planning and organising skills.
  • Ability to prioritise and manage your time effectively.
  • Ability to cope with change.
  • Ability to handle difficult situations and challenging conversations.
  • Able to work in a systematic, methodical, and orderly way, following all depot instructions and procedures, including all regulatory requirements, e.g., Health and Safety.
  • Able to work on your own initiative and without close supervision.

About Our Benefits:

We recognise that our people are at the heart of our business, without them, we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's essential to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few...

  • Holiday trading.
  • Enhanced maternity and paternity package.
  • Free life assurance of 4 x salary on joining the pension scheme.
  • Free onsite car parking for all employees.
  • Vitality at Work.
  • Health Kiosks visiting every location.
  • Discounted shopping from 100's of retailers, including up to 5% off supermarket shopping.
  • Milestone Days off to celebrate with your family and friends.
  • For employees who regularly use a screen as part of their job, we offer free eye tests and support with the cost of glasses.

DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

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