Management Team Lead

11 hours ago


Guildford, Surrey, United Kingdom Greene King Full time

Introduction

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Welcome to Greene King, a leading hospitality company in the UK. We are passionate about delivering exceptional customer experiences and making a positive impact on our communities.

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Job Summary

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We are seeking a highly motivated Assistant Manager to join our team at our pub in Guildford. The estimated annual salary for this role is £40,000 - £60,000, depending on experience.

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Main Responsibilities

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The successful candidate will be responsible for:

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  • Supporting the General Manager in the day-to-day operations of our business.">">
  • Leading a team of staff members and ensuring that they provide excellent customer service.">">
  • Working closely with the General Manager to set and achieve business goals, including revenue targets and customer satisfaction metrics.">">
  • Managing staff scheduling, inventory, and other operational tasks.">">
  • Resolving customer concerns and complaints in a professional and timely manner.">">
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Requirements

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To succeed in this role, you will need:

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  • A passion for delivering exceptional customer experiences.">">
  • Excellent communication and leadership skills, with the ability to motivate and develop team members.">">
  • Strong problem-solving abilities and adaptability to handle challenges in a fast-paced environment.">">
  • Proficiency in relevant software and tools, such as POS systems and scheduling software.">">
  • A minimum of GCSE English and Maths at grade C or above (or equivalent).">">
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Benefits

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We offer a competitive salary, plus a range of benefits, including:

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  • A discount scheme for food and drink across all Greene King brands.">">
  • A free employee assistance program, providing mental health, wellbeing, financial, and legal support.">">
  • An opportunity to further your career within our well-known brands.">">
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