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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Advisor. As a key point of contact within our branch, you will play a vital role in building strong relationships with our clients and providing them with exceptional service.
Key Responsibilities:
- Build rapport with new clients and maintain existing accounts to ensure a thorough understanding of their requirements.
- Provide tailored solutions to each client, utilizing strong problem-solving abilities and excellent communication skills.
- Expand your knowledge of products and services to educate and guide clients in selecting the best insurance options for their needs.
- Work collaboratively with the team to achieve sales and service targets.
Requirements:
- Excellent communication and interpersonal skills, with a passion for building relationships and providing exceptional client service.
- Strong problem-solving abilities and a willingness to learn and adapt to new situations.
- Previous experience in a sales or customer-focused role is beneficial, but not required.
- A genuine passion for the insurance industry and a desire to succeed in a fast-paced environment.
What We Offer:
- A comprehensive training program, including on-site training, workshops, and coaching to support your professional growth and development.
- A competitive salary and benefits package, including performance-based pay reviews and access to a rewards platform to increase earnings.
- A collaborative and supportive team environment, with opportunities for career advancement and professional growth.
- A company-funded CII professional qualification to enhance your skills and knowledge.
- A range of employee benefits, including access to a wide range of discounts from high street retailers and employee discounts on various insurance products.
