Onboarding Manager

4 days ago

London, Greater London, United Kingdom PIC Full time
About the Role

Pension Insurance Corporation (PIC) is seeking an experienced Onboarding Manager to join its Customer Operations function. As a key member of the team, you will be responsible for leading the pan-business unit collaboration, communication, and coordination of large/complex deals through deal assessments and subsequent onboarding activities.

Key Responsibilities
  • Collaborate with the Origination department to identify large/complex deals requiring business unit assessment and onboarding into PIC's operating model.
  • Lead the assessment of large/complex deals with business units to identify and resolve impediments/complexities.
  • Gain business unit exco member assessment sign-offs.
  • Work with business units to create implementation run books for large/complex deals.
  • Coordinate the pan-business unit execution of each run book implementation, including the resolution of issues identified during execution.
  • Provide weekly progress reporting for each deal implementation to relevant business unit representatives.
  • Maintain process documentation as required for new onboarding processes or existing process evolution.
Requirements
  • Experience working in Bulk Purchase Annuities, ideally in onboarding or transitions.
Desirable Skills
  • Strong organisational and communication skills.
  • Strong planning skills.
  • Ability to persuade and influence both directly and indirectly.
  • Ability to manage people and their activities effectively.
  • Ability to organise work to meet deadlines.
  • Commercial judgement.
  • Good working knowledge of MS Excel, MS PowerPoint, MS Word.
  • Ability to cultivate strong and trusted relationships with business units.
What We Offer

In addition to a competitive base salary and the opportunity to participate in our annual performance-related bonus plan, you'll have access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme, and much more.

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