Field Support Coordinator
4 days ago
Job Title: Field Support Executive
Job Summary:
We are seeking a highly organized and communicative Field Support Executive to join our Diary Management Team at our Head Office in Wilmslow. As a key member of our team, you will be responsible for contacting our current clients and booking in visits for our Field Consultants in line with our service offering.
Key Responsibilities:
- Client Engagement: Engage with businesses, understand their unique needs, and book client visits accordingly.
- Building Relationships: Develop and maintain strong relationships with clients, tailoring your approach to meet their specific needs.
- Objection Handling: Skilfully handle objections and address any concerns clients may have regarding service or booking their visits in on time.
- Adaptive Communication: Adapt and vary your communication style to resonate effectively with diverse audiences, ensuring your message is received with clarity and enthusiasm.
Requirements:
- Strong organisational skills to manage multiple diaries at once.
- Excellent communication skills, including a first-class telephone manner.
- A natural problem solver with the ability to take ownership of any queries from start to finish.
What We Offer:
- 25 days of holiday + bank holidays.
- Birthday bliss: a day off on your birthday.
- Post-wedding bliss: extra weeks of holiday to celebrate your special day.
- Growing families: vouchers and special perks for expectant parents.
- Healthcare cash plan: private healthcare to ensure your peace of mind.
- Pawternity leave: a day off to welcome your new furry friend.
- Community days: a day off to volunteer and make a positive impact in your community.
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