Luxury Hotel Trainer

2 weeks ago


Central London, United Kingdom Claridge's Full time
About the Role
We are seeking a highly motivated and experienced Luxury Hotel Trainer to join our team at Claridge's. As a key member of the Rooms Division team, you will be responsible for leading the training of our front-of-house staff, ensuring that they deliver exceptional customer service and maintain the highest standards of luxury hotel operations.

Responsibilities
* Develop and implement comprehensive training programs to enhance the skills and knowledge of Rooms Division staff
* Conduct regular training sessions and provide coaching and feedback to staff
* Collaborate with other departments to ensure seamless integration of training initiatives
* Monitor and evaluate the effectiveness of training programs and identify areas for improvement

Requirements
* 2+ years of experience in hospitality training and development
* Strong knowledge of luxury hotel operations and best practices
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment

Salary and Benefits
* Salary: £50,000 - £60,000 per annum
* Benefits package including pension scheme, life insurance, and private healthcare

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