Retail Support Specialist
1 day ago
At The Boots Company PLC, we are seeking a highly motivated and customer-focused Retail Support Specialist to join our Optical Store team. As a key member of the store team, you will play a fundamental role in delivering exceptional customer service and ensuring that every customer leaves with a positive experience.
About the RoleThis is an exciting opportunity for someone who is passionate about providing outstanding customer care and has a desire to learn and develop their skills. You will be working on the shop floor, interacting with customers, and building relationships to understand their needs and preferences. Your role will involve supporting with eye tests, ordering and dispensing glasses and contact lenses, and providing aftercare support through repairs and adjustments.
Key Responsibilities- Deliver exceptional customer service and ensure a positive customer experience
- Support with eye tests and pre-screening activities
- Order, dispense, and collect glasses and contact lenses
- Provide aftercare support through repairs and adjustments
- Possession of a passion for customer care and a desire to learn
- Ability to work effectively in a fast-paced environment
The estimated salary for this role is £18,000 - £22,000 per annum, depending on experience. We offer a range of benefits, including a discretionary quarterly bonus, generous employee discounts, and clinical and non-clinical career development opportunities.
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Retail Sales Assistant
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Sales and Customer Support Specialist
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Clinical Support Specialist
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Technical Support Specialist
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