Retail Support Specialist

1 day ago


Metropolitan Borough of Solihull, United Kingdom The Boots Company PLC Full time

At The Boots Company PLC, we are seeking a highly motivated and customer-focused Retail Support Specialist to join our Optical Store team. As a key member of the store team, you will play a fundamental role in delivering exceptional customer service and ensuring that every customer leaves with a positive experience.

About the Role

This is an exciting opportunity for someone who is passionate about providing outstanding customer care and has a desire to learn and develop their skills. You will be working on the shop floor, interacting with customers, and building relationships to understand their needs and preferences. Your role will involve supporting with eye tests, ordering and dispensing glasses and contact lenses, and providing aftercare support through repairs and adjustments.

Key Responsibilities
  • Deliver exceptional customer service and ensure a positive customer experience
  • Support with eye tests and pre-screening activities
  • Order, dispense, and collect glasses and contact lenses
  • Provide aftercare support through repairs and adjustments
Requirements
  • Possession of a passion for customer care and a desire to learn
  • Ability to work effectively in a fast-paced environment

The estimated salary for this role is £18,000 - £22,000 per annum, depending on experience. We offer a range of benefits, including a discretionary quarterly bonus, generous employee discounts, and clinical and non-clinical career development opportunities.


  • Retail Sales Assistant

    5 months ago


    Solihull, United Kingdom ScS – Sofa Carpet Specialist Full time

    **Description**: **What’s the opportunity?** As part of the Retail team, you’ll be based within our store in Solihull Retail Park welcoming customers in and talking to them about our gorgeous furniture and carpets. As a Retail Sales Assistant with your commission you can earn up to £30,000.00 **What does the role involve?**: - Welcome customers into...


  • Metropolitan Borough of Solihull, United Kingdom Tesco Partners Full time

    Job Title: Neighborhood Retail CoordinatorSalary: £25,000 - £35,000 per annum, depending on location and experienceAbout the Role:We are seeking a detail-oriented and organized Neighborhood Retail Coordinator to join our team at Tesco Partners. As a Coordinator, you will be responsible for coordinating the daily operations of our convenience stores,...


  • Metropolitan Borough of Solihull, United Kingdom Sainsbury's Supermarkets Ltd Full time

    Company OverviewSainsbury's Supermarkets Ltd is a leading retail company that values customer service and employee development.SalaryThe estimated salary for this role is £38,000 - £45,000 per annum, depending on experience and location.Job DescriptionWe are seeking a motivated and experienced Leadership Development Manager to join our team. As a key...

  • Retail Sales Assistant

    6 months ago


    Solihull, United Kingdom ScS – Sofa Carpet Specialist Full time

    **Description**: **What’s the opportunity?** As part of the Retail team, you’ll be based within our store in Solihull Retail Park in Solihull welcoming customers in and talking to them about our gorgeous furniture and carpets. This role would be working 23 hours per week over 3 days, working Saturday and Sunday with the flexibility to work one day...


  • Metropolitan Borough of Solihull, United Kingdom Teaching Personnel Full time

    We are seeking an experienced Academic Support Specialist to join our team at one of our partner schools in the Solihull area of Birmingham. As a member of our team, you will have the opportunity to make a positive impact on the lives of students and contribute to their educational journey.The ideal candidate will have relevant secondary school experience...


  • Metropolitan Borough of Solihull, United Kingdom Ward Personnel Full time

    Contracts Manager/Project Manager – Retail IREOur client is seeking a highly skilled Contracts Manager who will be a key decision maker responsible for managing exciting retail projects across Ireland and the UK.Key Responsibilities:Manage on-site resources, including set up and mobilization of teams, supporting staff, and maintaining high morale.Report to...


  • Metropolitan Borough of Solihull, United Kingdom Farmfoods Ltd Full time

    About the RoleFarmfoods Ltd is seeking a skilled Buying Assistant to join its Commercial Department. This exciting opportunity will see the successful candidate supporting the fast-paced Buying Team with all aspects of daily operations.Key ResponsibilitiesThe Buying Assistant will be responsible for placing orders, forecasting, setting up transfers between...


  • City of Westminster, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Retail Support Specialist to join our team at beBee Professionals in City of Westminster. As a Retail Support Specialist, you will engage with customers, participate in all aspects of the operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Deliver exceptional customer service and...


  • Metropolitan Borough of Solihull, United Kingdom Stonegate Company Ltd. Full time

    To provide strategic financial support and guidance to the Craft Union business, enabling them to make informed, data-driven financial decisions and achieve their key financial objectives.Key Responsibilities:Act as a key liaison between the finance department and other departments within the company, ensuring effective communication and...


  • Metropolitan Borough of Solihull, United Kingdom Farmfoods Ltd Full time

    About the RoleWe are looking for an experienced Sales and Customer Support Specialist to join our team. This is an excellent opportunity for someone who enjoys working with customers and providing top-notch support.In this role, you will be responsible for supporting daily operations, answering customer queries, emails, and complaints. You will also maintain...


  • Metropolitan Borough of Solihull, United Kingdom We Manage Jobs(WMJobs) Full time

    Company OverviewWe Manage Jobs (WMJobs) is a dynamic organization seeking a highly organized and IT-savvy individual to fill the role of Administrative Support Specialist. This part-time position, approximately 18.5 hours per week, is permanent in nature.Estimated Salary: £25,000 - £28,000 per annumThis role is centered around supporting the senior...


  • Metropolitan Borough of Solihull, United Kingdom Temple Recruitment Full time

    Technical Support Specialist Role Overview:We are currently seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have prior experience in network administration and be proficient in database management and patch management. This role involves providing exceptional technical support to all employees, including...

  • Retail Specialist

    5 months ago


    Solihull, United Kingdom Newbie & Me Baby Store Full time

    High End Retailer, Newbie & Me Baby Store are recruiting for two new Retail Specialists to join our team in Shirley, Solihull. Our team is made up of professional, bright and engaging retail colleagues who deliver not only an exceptional service, but also offer a unique experience for each customers. As part of your role you will be responsible for...


  • Metropolitan Borough of Solihull, United Kingdom Align Technology, Inc. Full time

    Join a pioneering team at Align Technology, Inc., a world leader in the development of innovative dental technology.We are seeking a highly skilled Clinical Support Specialist to provide exceptional customer support and education to our valued clients.About this opportunity:Your mission is to deliver outstanding clinical support and education to our...


  • Metropolitan Borough of Solihull, United Kingdom EH Smith Builders Merchants Ltd Full time

    ERP Systems Technical Support SpecialistWe are seeking a skilled ERP Systems Technical Support Specialist to join our team at EH Smith Builders Merchants Ltd in Solihull. The ideal candidate will have recent experience working with Kerridge Commercial Systems K8 (Babbage) ERP system or similar ERPs in a support/consultancy capacity.The successful candidate...


  • Metropolitan Borough of Solihull, United Kingdom TEKsystems Full time

    We are seeking a highly skilled Technical Support Specialist to join our team in Solihull, supporting one of our long-standing clients.Job DescriptionThis is a fantastic opportunity for an experienced 1st Line NOC Engineer to work on shift patterns between 7am and 7pm, mainly Monday to Friday, with occasional weekend shifts on a rota basis.Troubleshoot...


  • Metropolitan Borough of Solihull, United Kingdom Sainsbury's Full time

    This is a well-balanced management role with clear accountability, focusing on operational in-store management to ensure a smooth customer experience from car park to checkout. As a Customer Experience leader, you'll delight and inspire customers by providing exceptional service across various touchpoints, including online ordering collection, essential...


  • Metropolitan Borough of Solihull, United Kingdom Boots Opticians Full time

    Role Overview">We are currently looking for a highly motivated and enthusiastic Retail Sales Associate to join our team at Boots Opticians. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining high standards of visual merchandising and assisting with sales.">The successful candidate will have...


  • Metropolitan Borough of Solihull, United Kingdom Fujitsu Full time

    Company OverviewFujitsu is a leading provider of innovative technology solutions, dedicated to delivering exceptional results for our customers. As a Network Support Specialist in our SDWAN Engineering team, you will play a critical role in supporting our clients' network infrastructure.SalaryWe offer a competitive salary of £45,000-£55,000 per annum,...


  • Metropolitan Borough of Solihull, United Kingdom Stonegate Company Ltd. Full time

    Job DescriptionAt Stonegate Company Ltd., we are seeking an experienced IT Support Analyst to join our team. The successful candidate will play a crucial role in maintaining the optimal performance of our site systems, ensuring that our business operations run smoothly.Purpose of the Role:The primary objective of this position is to provide expert IT support...