Support Worker
3 weeks ago
About the Role
We are seeking a highly motivated and compassionate Support Worker to join our team at Riverside. As a Support Worker, you will play a vital role in providing housing-related support to our customers, helping them to achieve their goals and improve their overall well-being.
Key Responsibilities
- Provide housing-related support to customers, including assistance with daily living tasks, budgeting, and accessing community resources.
- Work closely with customers to develop and implement personalized support plans, focusing on their strengths and goals.
- Collaborate with internal and external stakeholders to ensure seamless delivery of support services.
- Conduct regular reviews and assessments to monitor customer progress and adjust support plans as needed.
- Maintain accurate and up-to-date records of customer interactions and support provided.
Requirements
- Experience working with vulnerable populations, particularly those experiencing homelessness or complex needs.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to meet changing customer needs.
- Basic IT skills and proficiency in using digital platforms for record-keeping and communication.
What We Offer
- A competitive salary and benefits package, including pension scheme and annual leave.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and inclusive work environment, with a strong focus on employee well-being.
About Riverside
Riverside is a leading housing association, dedicated to enhancing the everyday for our customers and communities. We offer a range of services, including homelessness support, care and support, and employment services. Our team is passionate about making a positive impact and creating opportunities for individuals and families to thrive.
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