Logistics Manager for Meetings and Events

3 weeks ago

London, Greater London, United Kingdom Accor Full time

**Job Title:** Meeting and Events Logistics Manager

**Job Summary:** We are seeking a highly organized and detail-oriented Meeting and Events Logistics Manager to join our Food & Beverage Department at Raffles London at The OWO. As a key member of our team, you will be responsible for managing the day-to-day operation of meetings and events from a logistical perspective.

**Key Responsibilities:**

  • Manage the coordination of meetings and events, including arranging logistics, catering, and audio-visual equipment.
  • Ensure that all employees have the necessary supplies, equipment, and uniforms to perform their duties.
  • Provide feedback to the Event Operations Manager and Director of Events on junior team members and agency staff, ensuring that performance is measured and retraining is applied where necessary.
  • Assist in the creation and management of a department with a positive culture, resulting in guest satisfaction and high team member retention rates.

**Requirements:**

  • A proven track record of providing high levels of service under pressure.
  • Exceptional communication and customer service skills, both written and spoken.
  • An understanding and willingness to contribute to a 24-hour operational schedule when required.
  • At least two years of experience working in a similar role in a five-star property.

**What We Offer:**

  • 28 days holiday including bank holidays plus a day extra for every year of service up to 5 years (35 Days).
  • Staff meals while on duty.
  • Free dry cleaning for uniform.
  • Employer pension contribution of 3%.
  • Enhanced sick pay.
  • Enhanced maternity, paternity, and adoption pay.
  • Life Assurance 1x salary.
  • Employee assistance program, including virtual GP and financial advice.
  • Season ticket loans and cycle to work scheme.
  • Colleague gifting to celebrate special occasions.
  • Paid days off to move house or give back time to a charity of your choice.
  • Internal learning and development programs tailored to you.
  • Fun-filled events, whether that's a pub quiz, team run, or festive party.
  • Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
  • Worldwide development opportunities across Accor's extensive brand portfolio.

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