Front of House Manager

6 days ago


Portsmouth, Portsmouth, United Kingdom Unite Foundation Full time
About Unite Foundation:
As a leading provider of purpose-built student accommodation, we pride ourselves on delivering exceptional experiences for our students. Our team is passionate about creating an inclusive and supportive environment that allows our students to thrive.

The Role:
This is an exciting opportunity to join our team as a Customer Experience Team Member. The successful candidate will provide a welcoming front-of-house reception service, conduct flat viewings and inspections, and lead sales conversations to promote our services. A competitive salary of £13,522 per annum, plus bonus and benefits, is on offer.

Key Responsibilities:
  • Deliver exceptional customer service and provide a warm welcome for all students and visitors.
  • Conduct flat viewings and inspections to highlight the benefits of our student accommodation.
  • Lead sales conversations to promote our services and achieve sales targets.
  • Develop and implement strategies to improve the overall student experience.

About You:
  • You have a caring attitude, excellent communication skills, and a positive outlook.
  • You are able to work independently and as part of a team, with strong time management and organisational skills.
  • You have an enthusiasm for delivering exceptional customer experiences and a commitment to providing outstanding service.


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