Business Operations Coordinator

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Triumph Consultants Ltd Full time

Triumph Consultants Ltd is seeking a highly skilled Business Support Assistant to join their team. The ideal candidate will have a strong background in administration and customer service, with excellent communication and organizational skills.

Key Responsibilities:
  • Provide comprehensive administrative support to the team, including responding to customer enquiries and requests in a professional and empathetic manner.
  • Record and update customer information and interactions using the appropriate systems and databases, ensuring data accuracy and confidentiality.
  • Achieve high accuracy in data input onto all aspects of work, including spreadsheets and bespoke databases.
  • Collect, collate, analyse, and disseminate statistical data relevant to the service unit, ensuring that data area records are meticulously maintained and kept up to date.
  • Treat customer information as confidential, adhering to GDPR and relevant procedures.
  • Organise multi-agency meetings, capturing accurately decisions and summarising key information effectively.
  • Maintain a high level of knowledge of processes and procedures in own area of work.
  • Procure goods, services and supplies as directed by the Budget Holders, accurately utilising the financial management system or purchasing card.
Requirements:
  • 2 A Levels, NVQ 2/3 in Business Administration (or equivalent experience).
  • Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  • Previous experience of working in a customer service and/or administration environment.

Candidates must be able to travel, using public or other forms of transport where they are viable, or by holding a valid UK driving licence with access to own or pool car.



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