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Medical Office Coordinator
2 months ago
We are seeking a highly organized and customer-focused individual to join our administrative team at Riverside Medical Practice as a Patient Services Coordinator.
Main Responsibilities- Provide administrative support to the management team, doctors, and healthcare professionals.
- Undertake a wide range of front and back office duties, including effective use of the appointment system, workflow, and dissemination of clinical correspondence.
- Respond to system alerts, book appointments, scan documents, and assist patients with queries.
- Coding of patient information onto the practice clinical system (EMIS).
- Undertake searches, recalls, and audits as required by the doctors, nurses, and management team.
Riverside Medical Practice is a busy town centre practice with a strong ethos to providing excellent care to our practice population and a supportive and caring environment for our hardworking and valued practice team.
Working ConditionsThe normal place of work is Riverside Medical Practice, with flexibility required to work from other locations as needed. Hours are required to be worked to maintain business hours between 9am and 5pm, with flexibility to meet the needs of the service.
Person Specification- Experience of customer service and working in a busy office environment.
- Good standard of education, to GCSE Level or equivalent.
- Recent, relevant experience in administration, secretarial, reception, or customer service role.
