Customer Service Representative

2 days ago


High Wycombe, Buckinghamshire, United Kingdom Euro London Appointments Full time

Euro London Appointments is seeking a motivated and dedicated Customer Service Representative to join their team in High Wycombe. This is an excellent opportunity for a customer-focused individual who is fluent in German and thrives in a dynamic, team-oriented environment.

About the Role

The successful candidate will be responsible for providing outstanding service to customers via various communication channels, including phone, email, and chat. Key responsibilities include:

  • Processing customer orders and handling returns efficiently
  • Responding to customer queries and providing accurate information
  • Collaborating with cross-functional teams across Europe to resolve issues
  • Supporting in maintaining customer satisfaction and addressing any concerns
  • Ensuring accurate and timely information is provided to customers

The ideal candidate will have native-level fluency in German, previous experience in professional customer service, and excellent organisational skills and attention to detail.

About the Benefits

This role offers a competitive salary of £28,500 - £30,000 per annum, depending on experience. As a valued member of the team, you can expect to work in a collaborative and supportive environment with opportunities for growth and development.



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