Customer Care Representative

2 months ago


High Wycombe, Buckinghamshire, United Kingdom Square Peg Recruitment Ltd Full time

An exciting opportunity has arisen for a Customer Care Representative to join our client in High Wycombe. As an Aftersales Specialist, you will be responsible for providing exceptional customer service and ensuring seamless interactions between customers and the workshop team.

With a salary of £36,000 OTE uncapped, plus a high basic salary and great benefits, this role offers a competitive package that reflects your hard work and dedication. The successful candidate will have good communication skills, both face-to-face and on the phone, and be able to work under pressure to meet tight deadlines.

The ideal candidate will have previous experience in a similar role, although this is not essential. You will possess an outgoing and confident personality, with excellent organisational skills and extensive experience of customer interaction. Your key responsibilities will include meeting and greeting service customers, identifying their requirements, and communicating these details to the workshop team in a clear and concise manner.

Key skills required for this role include:

  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet tight deadlines
  • Previous experience in a customer-facing role (although not essential)


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