Gas Service Liaison Officer

6 days ago


Bury St, Suffolk, United Kingdom Liberty Full time

At Liberty, we are seeking a highly skilled Resident Liaison Officer to join our team. The successful candidate will be responsible for monitoring our service providers database to ensure all appointments are booked, liaising with tenants to ensure their contact details are up-to-date, and filing out and serving NOSP's. Additionally, they will hand deliver access letters and NOSP's, compile reports, and keep records on gas compliance.

We are looking for a caring and empathetic individual who understands and supports the needs of a diverse cross-section of customers. The ideal candidate will have NVQ Level 2 or a customer-related discipline, GCSE or equivalent standard in Maths & English, and a valid driver's license. Experience in the use of Microsoft Office Software, including Outlook, Word, Excel, and Access, is also essential.

We offer a range of benefits for a rewarding career, including a pension scheme, 23 days annual leave, plus Bank Holidays, and a Cycle to Work scheme. Our Liberty Sense Awards recognize employees who live the Liberty values, and our YuLife program includes life insurance, smart health, and mental health support.

As a Resident Liaison Officer, you will have the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of our customers. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.



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