Resident Liaison Officer

2 days ago


Bury St, Suffolk, United Kingdom Liberty Full time

Job Summary: We are seeking a highly skilled Resident Liaison Officer to join our team at Liberty. As a key member of our organization, you will play a vital role in ensuring seamless communication between our residents and service providers.

Main Responsibilities:

  • Monitor the service providers database for appointment bookings and updates.
  • Liaise with tenants to update contact details and resolve any issues.
  • Process and serve notices of service (NOSP's) and deliver access letters.
  • Maintain accurate and up-to-date gas compliance records.

Requirements:

  • NVQ Level 2 or equivalent qualification.
  • A valid driver's license.
  • Experience in resident liaison within gas servicing.
  • Proficiency in Microsoft Office Software.
  • Strong analytical and problem-solving skills.

What We Offer:

  • A competitive salary and benefits package.
  • A range of health and wellbeing benefits, including life insurance, mental health support, nutrition consultations, and a reward scheme for healthy behaviors.
  • A Cycle to Work scheme and annual leave.


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