Sales and Supply Chain Coordinator
4 weeks ago
£26,000 - £27,000 per annum DOE
Monday – Friday, 08:00-17:00
40 hours per week
Permanent
Hales Group Limited is seeking a dedicated Sales and Logistics Coordinator to enhance our dynamic team. The ideal candidate will possess a background in logistics coordination and exhibit a strong ability to adapt to various systems utilized in our operations. A valid driver's license and personal vehicle are required for this role.
Key Responsibilities:
- Serve as the primary internal liaison for the organization, engaging with both clients and team members.
- Manage customer interactions, including the processing of quotations and orders.
- Coordinate and monitor customer returns while ensuring exceptional service standards.
- Utilize various systems and processes, including:
- Sage 200 and Odoo for daily business management.
- Microsoft Office Suite, particularly Outlook for email communications.
- Address and resolve any logistical challenges that may occur.
- Handle incoming calls, responding to general inquiries and logistics-related questions.
- Process orders and customer quotation requests efficiently.
- Manage account inquiries, returns, and credit processes.
- Regularly engage with Sage for account setup and maintenance.
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