Sales and Supply Chain Coordinator

4 weeks ago


Bury St, Suffolk, United Kingdom Hales Group Limited Full time
Sales and Logistics Coordinator
£26,000 - £27,000 per annum DOE
Monday – Friday, 08:00-17:00
40 hours per week
Permanent

Hales Group Limited is seeking a dedicated Sales and Logistics Coordinator to enhance our dynamic team. The ideal candidate will possess a background in logistics coordination and exhibit a strong ability to adapt to various systems utilized in our operations. A valid driver's license and personal vehicle are required for this role.

Key Responsibilities:
  • Serve as the primary internal liaison for the organization, engaging with both clients and team members.
  • Manage customer interactions, including the processing of quotations and orders.
  • Coordinate and monitor customer returns while ensuring exceptional service standards.
  • Utilize various systems and processes, including:
    • Sage 200 and Odoo for daily business management.
    • Microsoft Office Suite, particularly Outlook for email communications.
  • Address and resolve any logistical challenges that may occur.
  • Handle incoming calls, responding to general inquiries and logistics-related questions.
  • Process orders and customer quotation requests efficiently.
  • Manage account inquiries, returns, and credit processes.
  • Regularly engage with Sage for account setup and maintenance.


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