Community Engagement Officer
4 weeks ago
About the Role
Liberty Gas Group is pleased to announce an opportunity for a Community Engagement Officer to become a vital part of our team. This position is focused on fostering relationships and ensuring effective communication with residents, particularly in relation to our ongoing projects.
Key Responsibilities
- Oversee the scheduling and coordination of service appointments, ensuring all engagements are efficiently managed.
- Maintain and monitor the service providers database to guarantee optimal service delivery.
- Act as a liaison between residents and service teams, addressing any concerns or inquiries that may arise.
Qualifications
The ideal candidate will possess:
- NVQ Level 2 or a qualification in a customer-focused discipline.
- GCSE or equivalent in Mathematics and English.
- A valid driver's license is essential.
- Experience in resident liaison, particularly within the gas servicing sector, is preferred.
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Access.
What We Offer
In return for your dedication, we provide a competitive salary of £27,000 per annum along with a comprehensive benefits package, which includes:
- Pension Scheme
- Annual Leave: 23 days plus Bank Holidays
- Cycle to Work Scheme
- Liberty Sense Awards: Recognizing employees who exemplify our core values
- Life Insurance: Coverage of 2x annual salary
- Mental Health Support: Access to 4-6 sessions with a mental health professional
- Online Health Check and Fitness Programs
- Employee Assistance Programme: Support for mental, financial, and professional wellbeing
- Health Cash Plan: Optional registration for cash back on health-related expenses
- Discounts: Exclusive offers on gym memberships, cinema tickets, travel, and retail
Commitment to Development
At Liberty, we are dedicated to the professional growth of our employees. We invest in training and development to ensure our team members are equipped with the necessary skills to excel in their roles.
Diversity and Inclusion
We are committed to promoting equal opportunities in employment for all qualified candidates, guided by our values of Passion, Openness, Respect, and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion, and Engagement.
Background Check
Please note that this role may require a Disclosure and Barring Service (DBS) Check prior to or upon commencement of employment.
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