Community Delivery Manager
21 hours ago
We're seeking a talented Community Delivery Manager to drive performance and customer satisfaction in the final mile of our parcel journey. As a key member of our team, you'll be responsible for ensuring our customers and clients receive exceptional service.
Key Responsibilities:
- Drive continuous improvement in final mile performance through effective capacity management and courier engagement.
- Measure and improve performance across key metrics, including Speed of Service, Standard, Next Day, and Collections.
- Maintain high levels of customer satisfaction through successful courier engagement, communication, and retention.
- Manage courier relationships to minimize business risk and ensure all requirements are met.
- Lead cost leadership initiatives to drive financial control and optimize courier fees.
Requirements:
- Current UK driving license
- Previous experience in coaching, supporting, and motivating colleagues
- Problem-solving and planning effective contingencies and solutions
At Evri, we're passionate about our people, planet, and communities. Our refreshed values are important to us: Do the right Thing, Celebrate Cost Leadership, Be Dynamic, and Deliver for Customers. If you share our passion and drive to delight our customers, we'd love to hear from you"}
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Community Delivery Manager
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Bury St, Suffolk, United Kingdom Evri Full timeAbout the Role:Evri is seeking a highly skilled and experienced Community Delivery Manager to join our team. As a key member of our delivery unit, you will be responsible for ensuring the highest level of customer satisfaction and service delivery in the final mile of the parcel journey.Key Responsibilities:Drive continuous improvement in final mile...
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Community Delivery Manager
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Bury St, Suffolk, United Kingdom Evri Full timeAbout the Role:Evri is seeking a highly skilled and experienced Community Delivery Manager to join our team. As a key member of our delivery unit, you will be responsible for ensuring the highest level of customer satisfaction and service delivery in the final mile of the parcel journey.Key Responsibilities:Drive continuous improvement in final mile...
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