Resident Liaison Officer
1 week ago
We are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Liberty. As a key member of our service delivery team, you will play a vital role in ensuring the smooth operation of our gas servicing activities.
Key Responsibilities:- Monitor our service providers database to ensure all appointments are booked and completed on time.
- Liaise with tenants to ensure their contact details are up-to-date and accurate.
- Prepare and serve NOSP's (Notices of Service Providers) to residents.
- Hand-deliver access letters and NOSP's to residents.
- Compile reports and maintain records on gas compliance.
- NVQ Level 2 or equivalent qualification in a customer-related discipline.
- GCSE or equivalent standard in Maths and English.
- Valid driver's license.
- Experience in resident liaison or a related field, preferably in a social housing environment.
- Proficiency in Microsoft Office software, including Outlook, Word, Excel, and Access.
- Pension scheme.
- 23 days annual leave, plus Bank Holidays.
- Cycle to Work scheme.
- Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, with winners receiving a high street voucher.
- YuLife, including:
- Life Insurance/Death in service benefit - 2x annual salary value.
- Smart Health, with 24/7 access to UK-based GPs.
- Best Doctors for complex cases or diagnosis.
- Mental Health Support, with 4-6 sessions with a psychologist or psychotherapist.
- Online Health Check.
- Nutrition consultations.
- Online fitness program.
- YuMatter+ Employee Assistance Programme for mental, financial, and professional wellbeing.
- Free will writing.
- Reward scheme for healthy behaviors, with YuCoin redeemable for vouchers or rewards.
- Exclusive membership and wellbeing product discounts.
- Medicash Health Cash Plan (optional), with P11D tax value approx. £11.60 per year, allowing claims for up to £996 per year.
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Resident Liaison Officer
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Bury St, Suffolk, United Kingdom Liberty Full time### Job Title: Resident Liaison Officer ### Job Summary We are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Liberty. As a key member of our staff, you will be responsible for providing exceptional customer service to our tenants, ensuring their needs are met and their concerns are addressed. ### Key...
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Resident Liaison Officer
3 weeks ago
Bury St, Suffolk, United Kingdom Liberty Full time### Job Title: Resident Liaison Officer ### Job Summary We are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Liberty. As a key member of our staff, you will be responsible for providing exceptional customer service to our tenants, ensuring their needs are met and their concerns are addressed. ### Key...
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Resident Liaison Officer
3 weeks ago
Bury St, Suffolk, United Kingdom Liberty Full timeJob Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Liberty. As a key member of our service delivery team, you will play a vital role in ensuring the smooth operation of our gas servicing operations.Key Responsibilities:Monitor the service providers database to ensure all...
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Resident Liaison Officer
3 weeks ago
Bury St, Suffolk, United Kingdom Liberty Full timeJob Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Liberty. As a key member of our service delivery team, you will play a vital role in ensuring the smooth operation of our gas servicing operations.Key Responsibilities:Monitor the service providers database to ensure all...
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Resident Liaison Officer
2 weeks ago
Bury St, Suffolk, United Kingdom Liberty Full timeJob Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Liberty. As a key member of our service delivery team, you will play a vital role in ensuring the smooth operation of our gas servicing activities.Key Responsibilities:Monitor our service providers database to ensure all...
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Resident Liaison Officer
2 weeks ago
Bury St, Suffolk, United Kingdom Liberty Full timeJob Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Liberty. As a key member of our service delivery team, you will play a vital role in ensuring the smooth operation of our gas servicing activities.Key Responsibilities:Monitor our service providers database to ensure all...
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Resident Liaison Officer
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Bury St, Suffolk, United Kingdom Liberty Full timeJob Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Liberty. As a key member of our service delivery team, you will play a vital role in ensuring the smooth operation of our gas servicing operations.Key Responsibilities:Monitor the service providers database to ensure all...
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Resident Liaison Officer
1 day ago
Bury St, Suffolk, United Kingdom Liberty Full timeJob Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Liberty. As a key member of our service delivery team, you will play a vital role in ensuring the smooth operation of our gas servicing operations.Key Responsibilities:Monitor the service providers database to ensure all...
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Resident Liaison Officer
7 days ago
Bury St, Suffolk, United Kingdom Liberty Full timeJob Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Liberty. As a key member of our service delivery team, you will play a vital role in ensuring the smooth operation of our gas servicing operations.Key Responsibilities:Monitor the service providers database to ensure all...
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Resident Liaison Officer
4 days ago
Bury St, Suffolk, United Kingdom Liberty Full timeJob Title: Resident Liaison OfficerWe are seeking a highly skilled and dedicated Resident Liaison Officer to join our team at Liberty. As a key member of our team, you will play a vital role in ensuring the smooth delivery of our gas servicing operations.Key Responsibilities:Monitor our service providers database to ensure all appointments are booked and...
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1 month ago
Bury St, Suffolk, United Kingdom Liberty Full timeJob Summary: We are seeking a highly skilled Resident Liaison Officer to join our team at Liberty. As a key member of our organization, you will play a vital role in ensuring seamless communication between our residents and service providers.Main Responsibilities:Monitor the service providers database for appointment bookings and updates.Liaise with tenants...
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Resident Liaison Officer
1 month ago
Bury St, Suffolk, United Kingdom Liberty Full timeJob Summary: We are seeking a highly skilled Resident Liaison Officer to join our team at Liberty. As a key member of our organization, you will play a vital role in ensuring seamless communication between our residents and service providers.Main Responsibilities:Monitor the service providers database for appointment bookings and updates.Liaise with tenants...
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Gas Service Liaison Specialist
1 month ago
Bury St, Suffolk, United Kingdom Liberty Full timeLiberty is seeking a skilled Resident Liaison Officer to join our team. The ideal candidate will have a strong background in customer service, with experience in gas servicing and social housing environments. Key responsibilities include monitoring service providers, liaising with tenants, and compiling reports. The successful candidate will possess...
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